Terms

Effective Date: 3rd April 2025

Welcome to Staco Afro & Caribbean Market (“Stacomarket”, “we”, “our”, or “us”). These Terms of Service (“Terms”) govern your access to and use of our website located at stacomarket.co.uk (the “Site”) and any services, products, or features offered through it (collectively, the “Services”).

By accessing or using our Sit, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. Eligibility

You must be at least 18 years old to use this website or make any purchase. By using this Site, you represent and warrant that you are of legal age and have the authority to enter into this agreement.

2. About Staco Afro & Caribbean Market

Staco Afro & Caribbean Market is a UK-based ecommerce business providing authentic African and Caribbean skincare and cultural products directly to consumers.
Our registered address is:
16 Chadderton Close, Leicester, England, LE2 6GZ.
For any inquiries, please visit our Contact Page or email us at info@stacomarket.co.uk.

3. Use of the Website

You agree to use the Site for lawful purposes only and in accordance with these Terms. You agree not to:

  • Use the Site in any way that violates applicable UK or international laws.
  • Interfere with or disrupt the operation of the Site.
  • Attempt to gain unauthorized access to any portion of the Site or its systems.
  • Use any automated tools (bots, crawlers, etc.) to access or scrape content without consent.

We reserve the right to suspend or terminate access to users who violate these Terms.

4. Account Registration

To purchase from our Site, you may create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
We reserve the right to refuse, suspend, or terminate any account at our discretion.

5. Product Information and Availability

We strive to ensure that all product descriptions, images, and prices are accurate and up to date. However, errors may occur. We reserve the right to correct any inaccuracies and to modify or discontinue products at any time without prior notice.
All products are subject to availability.

6. Pricing and Payments

  • All prices are listed in GBP (£) and include applicable UK VAT (where applicable).
  • Payments are securely processed through Stripe and other authorized payment gateways integrated via WooCommerce.
  • You agree to provide accurate billing and contact information for all transactions.
  • We reserve the right to refuse or cancel any order where fraud or unauthorized payment is suspected.

7. Shipping and Delivery

Details about our shipping methods, delivery timeframes, and applicable costs can be found on our Shipping Policy page.
We are not responsible for delays or failures caused by courier services, weather conditions, or events beyond our control.

8. Returns, Refunds, and Exchanges

Our policies on product returns, refunds, and exchanges are detailed on our Return Policy page.
By purchasing from us, you acknowledge and agree to those terms.

9. Intellectual Property Rights

All content on the Site — including text, graphics, logos, product images, and designs — is the property of Staco Afro & Caribbean Market and is protected by UK and international copyright, trademark, and intellectual property laws.
You may not reproduce, distribute, or use our content without prior written consent.

10. Privacy and Data Protection

We are committed to protecting your privacy.
All personal data collected is handled in accordance with the UK Data Protection Act 2018 and the UK GDPR.
Please refer to our Privacy Policy for details on how we collect, use, and safeguard your information.

11. Cookies

Our Site uses cookies to enhance your browsing experience and provide relevant functionality.
For more details, please refer to our Cookies Policy.

12. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for any indirect, incidental, or consequential damages arising from your use of the Site or purchase of our products.
  • Our total liability for any claim related to your use of our Site or products shall not exceed the total amount paid by you for the product(s) in question.

13. Indemnification

You agree to indemnify and hold harmless Staco Afro & Caribbean Market, its owners, employees, and affiliates against any claims, damages, or expenses arising from your misuse of the Site or violation of these Terms.

14. Third-Party Links

Our Site may contain links to external websites. These are provided for convenience only.
We do not endorse or assume responsibility for the content, products, or privacy practices of such sites.

15. Termination

We may suspend or terminate your access to the Site if we believe you have violated these Terms or engaged in unlawful activity.

16. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

17. Updates to These Terms

We may update these Terms periodically to reflect changes in our operations, legal requirements, or policies.
Updates will be posted on this page with the new effective date. Continued use of the Site after updates means you accept the revised Terms.

18. Contact Us

For questions or concerns about these Terms, please contact us through our Contact Page or via email at info@stacomarket.co.uk.

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