Privacy policy
Effective Date: 3rd April 2025
This Privacy Policy explains how Staco Afro & Caribbean Market (“Stacomarket”, “we”, “our”, or “us”) collects, uses, discloses, and safeguards your personal information when you visit our website stacomarket.co.uk (the “Site”) or use our related services (collectively, the “Services”).
We respect your privacy and are committed to protecting your personal data in compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and applicable international privacy laws.
By using our Site, you consent to the data practices described in this policy.
1. Who We Are
Staco Afro & Caribbean Market is a UK-based ecommerce business offering authentic African and Caribbean skincare and cultural products.
Registered Address:
16 Chadderton Close, Leicester, England, LE2 6GZ
Email: info@stacomarket.co.uk
Phone: +44 7508 582337
Contact Page: stacomarket.co.uk/contact
We act as the Data Controller for the personal information collected through our Site.
2. Information We Collect
We collect personal information in several ways to provide a better shopping experience:
a. Information You Provide Directly
When you interact with our Site, we may collect:
- Contact Information (name, email address, phone number, postal address)
- Account Information (username, password, preferences)
- Order Information (billing and shipping address, purchased items)
- Payment Details (processed securely via Stripe; we do not store full card data)
- Messages & Correspondence (emails, contact form submissions, reviews, or feedback)
b. Information Collected Automatically
When you visit the Site, we automatically collect certain technical information such as:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited and time spent
- Cookies and similar tracking technologies (see our Cookies Policy)
c. Information from Third Parties
We may receive limited data from third parties including:
- Payment processors (e.g., Stripe)
- Analytics providers (e.g., Google Analytics)
- Advertising platforms (e.g., Meta, Google Ads)
3. How We Use Your Information
We process your data for the following lawful purposes under UK GDPR:
| Purpose | Legal Basis |
|---|---|
| To process and fulfill your orders | Contractual necessity |
| To communicate regarding orders, updates, or support | Legitimate interest |
| To send marketing communications (if opted in) | Consent |
| To improve our products, services, and website performance | Legitimate interest |
| To comply with tax, accounting, and legal obligations | Legal obligation |
| To prevent fraud and maintain security | Legitimate interest |
We never sell your data to third parties.
4. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience, remember preferences, and analyze site traffic.
For detailed information about our use of cookies, see our Cookies Policy.
5. Marketing Communications
With your consent, we may send promotional emails about new products, offers, or events.
You can opt out at any time by clicking the “unsubscribe” link in any marketing email or by contacting us at info@stacomarket.co.uk.
6. Data Sharing and Disclosure
We only share personal data when necessary, and always securely. Examples include:
- Payment Processing: Stripe (for secure payments)
- Shipping Providers: To fulfill and deliver your order
- IT and Hosting Partners: For website functionality and maintenance
- Legal Authorities: If required by law or to protect our rights
All third-party processors are GDPR-compliant and contractually obligated to safeguard your information.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined above, or as required by law (e.g., tax or accounting obligations).
When data is no longer needed, it is securely deleted or anonymized.
8. International Data Transfers
Your information may be transferred and processed outside the UK or EEA (for example, when using cloud hosting or third-party services).
In such cases, we ensure appropriate safeguards are in place under UK GDPR, such as Standard Contractual Clauses (SCCs) or equivalent protection measures.
9. Your Data Protection Rights
Under UK GDPR, you have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your personal data (“right to be forgotten”).
- Restriction: Limit processing under certain circumstances.
- Data Portability: Request to transfer your data to another service provider.
- Objection: Object to processing for direct marketing or legitimate interests.
- Withdraw Consent: Withdraw consent for marketing or cookies at any time.
To exercise these rights, please contact us at info@stacomarket.co.uk or via the Contact Page.
We will respond to all valid requests within 30 days, as required by law.
10. Data Security
We use industry-standard encryption (SSL/TLS), firewalls, and access controls to protect your data.
While no system is 100% secure, we continuously monitor and update our security measures to minimize risks of unauthorized access, disclosure, or alteration.
11. Children’s Privacy
Our website is not directed to individuals under 18 years of age.
We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us immediately for removal.
12. Links to Other Websites
Our Site may include links to external websites.
We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before providing any personal information.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect legal, technical, or business changes.
The updated version will always be posted on this page with a new “Last Updated” date.
We encourage you to review this page periodically.
14. Contact Us
For any questions, complaints, or requests regarding this Privacy Policy or your data, please contact us:
Staco Afro & Caribbean Market
Email: info@stacomarket.co.uk
Address: 16 Chadderton Close, Leicester, England, LE2 6GZ
Phone: +44 7508 582337
Or use our Contact Page
If you are unsatisfied with how we handle your data, you also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at www.ico.org.uk.